He told me that this was the last time they would move me and that they could do it no more. I mean you had the feeling that they just did not care at all. The concierge then got involved and this man also had no smile and acted like he didn't care. hey then tried to move me some where else that didn't work out. Now why would I want to be one above where I had no cell reception. He said he would move me from 1705 to 1805. No smile at all from the front desk clerk.Very bad personality and acted like he really didn't care. I then went to the front desk to get another room. I wanted another room, which he never mentioned. I called downstairs and complained and the man on the phone said he would have the room refreshed. I also had no cell reception in that particular room. The room had cigarette burns in the carpet, one phone didn't work and made noise and the iron leaked water. I had 3 free nights and when I got to the room and left my luggage I made a trip to the bathroom and on the floor of the bathroom was a open condom package. I checked in to Harrah's Hotel in New Orleans on.